Naperville Trek Store - Highly Recommended! - Chicagoland Sportbikes
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post #1 of 1 (permalink) Old 07-25-2011, 02:07 PM Thread Starter
Grid Marshall.
 
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Join Date: Mar 2005
Location: Naperville
Posts: 29,343
Location: Naperville
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Naperville Trek Store - Highly Recommended!

Just wanted to take a moment and let you guys know what a positive experience I had at the recently opened Trek Store on South Route 59 in Naperville.

I've been having some chronic shifting issues on my MTB that I couldn't get squared away at home, so I called the shop I made the original purchase at yesterday to check the service dept's schedule...they told me it was a week wait. Frustrated, I figured I'd try the new Trek Store, gave them a call, was transferred to the service dept and they told me to bring it by and that they could likely look at it same day. Wednesday of this week worst case.

Loaded the bike and drove it 10 mins down the road...the service guys were very courteous and friendly. Took my bike behind the counter with no questions, made a few adjustments/tweaks, took it for a quick test ride and I was on my way in minutes. No fee, no hassle...they've definitely won themselves a customer.

Highly recommended!

http://trekdg.com/


Tom

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Originally Posted by Tacitus
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Last edited by Cerk; 07-25-2011 at 02:10 PM.
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