Email, Voice Mail, or In-Person - Chicagoland Sportbikes
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View Poll Results: How do you communicate a work related sensitive issue/address a work related problem?
Email 2 6.90%
Voice Mail 0 0%
In-Person 26 89.66%
Throw it to their sister 1 3.45%
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post #1 of 28 (permalink) Old 12-19-2006, 07:33 PM Thread Starter
yo quiero su taco
 
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Email, Voice Mail, or In-Person

How do you communicate a work-related sensitive/political issue or address a work-related problem?

I am talking about in general - could be related to a customer or a co-worker.

"includes 10 used-car dealers or auto repair shops, 11 liquor stores and bars--two of which advertise lingerie fashion shows and a third billed as a "gentlemen's club"--three cut-rate motels and one trailer park. The squat, brick municipal building is next to a currency exchange and a few steps from an adult video store. The bars open at 10 a.m. and close at 6:30 a.m."

Quote:
Originally Posted by admin View Post
Something must be fishy...I am going to go poke around in the back end..

Last edited by whiteSeatEnvy; 12-19-2006 at 07:39 PM.
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post #2 of 28 (permalink) Old 12-19-2006, 07:57 PM
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Email. Documentation is key




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Government's view of the economy could be summed up in a few short phrases: If it moves, tax it. If it keeps moving, regulate it. And if it stops moving, subsidize it.

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post #3 of 28 (permalink) Old 12-19-2006, 07:57 PM
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Only in person. Email/voicemail/paper can be read/heard by the wrong person in the wrong moment or surface later.

- Stas

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post #4 of 28 (permalink) Old 12-19-2006, 07:59 PM
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Quote:
Originally Posted by HDTony View Post
Email. Documentation is key
That's true. I stand corrected - depends on the issue. But you email it, it has to be 100% professional, politically correct, etc I have very-very bitter memories of not following this simple rule

- Stas

Thou shalt not disfigure the soul.
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post #5 of 28 (permalink) Old 12-19-2006, 08:07 PM
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In person. Why leave a trail to come back and bite you in the ass later when it's taken out of context?

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post #6 of 28 (permalink) Old 12-19-2006, 08:25 PM
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yes it all depends on the context of this issue. If your gonna tell someone to go to hell, in person. if you have the feeling you will need to cover your ass with time sensitive details later, you want email.




HDTony.... Damn glad to meet you!

Government's view of the economy could be summed up in a few short phrases: If it moves, tax it. If it keeps moving, regulate it. And if it stops moving, subsidize it.

- Ronald Reagan

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post #7 of 28 (permalink) Old 12-19-2006, 08:26 PM

 
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First in person, then follow up in email referring to the meeting.
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post #8 of 28 (permalink) Old 12-19-2006, 08:27 PM
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ALways in person.. never leave a paper trail
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post #9 of 28 (permalink) Old 12-19-2006, 08:30 PM
YO MAMA
 
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in person!



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post #10 of 28 (permalink) Old 12-19-2006, 08:31 PM
Fear is the mind killer
 
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Quote:
Originally Posted by Fracker View Post
That's true. I stand corrected - depends on the issue. But you email it, it has to be 100% professional, politically correct, etc I have very-very bitter memories of not following this simple rule


+ Motherflicking 1000 . If you use email or voicemail, it better be perfect and non offensive, because it will clearly be used against you in the future if the oppertunity arrizes. I can't count the many cases won on People's Court from something someone has emailed or left a voicemail when they were pissed off It's not worth the risks. Unless they are carrying a recorder on them, it's better to say it in person

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Quote:
Originally Posted by Kegger View Post
"Ride it like you have 30 monthly remaining payments" should keep most people out of trouble.
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post #11 of 28 (permalink) Old 12-19-2006, 09:36 PM Thread Starter
yo quiero su taco
 
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To narrow the situation.

Let's say it is nothing of any importance in terms of legally binding or anything like that. Let's just say it is general business.

if you have to talk to someone about an issue. If you get their voice mail, do you talk about the issue on their voice mail or just ask them to call you back?

"includes 10 used-car dealers or auto repair shops, 11 liquor stores and bars--two of which advertise lingerie fashion shows and a third billed as a "gentlemen's club"--three cut-rate motels and one trailer park. The squat, brick municipal building is next to a currency exchange and a few steps from an adult video store. The bars open at 10 a.m. and close at 6:30 a.m."

Quote:
Originally Posted by admin View Post
Something must be fishy...I am going to go poke around in the back end..

Last edited by whiteSeatEnvy; 12-19-2006 at 09:42 PM.
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post #12 of 28 (permalink) Old 12-19-2006, 09:48 PM
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Absolutely in person...otherwise could potentially be viewed as an insult or plain spineless...IMO

Tom

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post #13 of 28 (permalink) Old 12-19-2006, 09:56 PM
pfft.
 
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Even if you want an issue documented, I think it is always best to speak to the person first and let them know that the documentation will be coming their way.

For example, when I turned down job offers, I would write and mail a formal letter. However, before the letter was sent I would call the hiring manager and let him know that the letter was on its way. This (1) gives them the quickest answer and allows them to get on with their search, and (2) gives me the chance to convey that I gave the offer serious and professional consideration. Calling like this ALSO gives you the chance to discuss other issues that you might not want to document in a letter but still need to come across (for example, "one of the things that really kept me from taking this job is that I would be the only woman in the office; you should know it was a concern of mine")
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post #14 of 28 (permalink) Old 12-19-2006, 10:07 PM Thread Starter
yo quiero su taco
 
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Hmm I thought for sure the answer was "Throw it to their sister".

Yeah, I should probably stop leaving detail info on voice mails. It is just hard to get a hold of people. We play phone tag all day long. Sometimes, people are out of town 70% of the time. It is tough getting hold of people these days.

"includes 10 used-car dealers or auto repair shops, 11 liquor stores and bars--two of which advertise lingerie fashion shows and a third billed as a "gentlemen's club"--three cut-rate motels and one trailer park. The squat, brick municipal building is next to a currency exchange and a few steps from an adult video store. The bars open at 10 a.m. and close at 6:30 a.m."

Quote:
Originally Posted by admin View Post
Something must be fishy...I am going to go poke around in the back end..
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post #15 of 28 (permalink) Old 12-19-2006, 10:17 PM
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Quote:
Originally Posted by whiteSeatEnvy View Post
To narrow the situation.

Let's say it is nothing of any importance in terms of legally binding or anything like that. Let's just say it is general business.

if you have to talk to someone about an issue. If you get their voice mail, do you talk about the issue on their voice mail or just ask them to call you back?
I hang up and keep calling back till I get them. I don't like waiting for call backs




HDTony.... Damn glad to meet you!

Government's view of the economy could be summed up in a few short phrases: If it moves, tax it. If it keeps moving, regulate it. And if it stops moving, subsidize it.

- Ronald Reagan

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post #16 of 28 (permalink) Old 12-19-2006, 10:24 PM
Fear is the mind killer
 
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Quote:
Originally Posted by HDTony View Post
I hang up and keep calling back till I get them. I don't like waiting for call backs
Me too, unless they yell at me and force me to leave voicemail, I will try back at another time to get a hold of them.

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Quote:
Originally Posted by Kegger View Post
"Ride it like you have 30 monthly remaining payments" should keep most people out of trouble.
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post #17 of 28 (permalink) Old 12-19-2006, 10:36 PM
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Depends on if you are *giving* or recieving.


If you are trying to corner someone else that has done somthing sensative,
you use email to create a document string.


If you are trying to avoid being skewered for something you have F'ed up
go see them in person or talk on the phone.... email provides a trail they
can fry your with *and* if things are F'ed up already can *easily* be
misinterpreted and make things *way* worse. V-mail messages can be
saved and played back to people that you never intended to hear them.


As for as email goes *never* type *anything* that would embarass you
at all if it was displayed on a video screen in front of your entire company.

It's ALWAYS the casual email that gets forwarded to the wrong people.



Tom

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It's ALL between the ears.....
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post #18 of 28 (permalink) Old 12-19-2006, 10:54 PM
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Well, there's something else. If you're trying to corner someone about an issue, they may see usage of e-mail/voicemail as an attack and strike back, just in case, even if you really didn't mean to attack. So that a casual issue may turn into an office war. I usually try to speak in person first and if the situation gets worse, turn to e-mail to leave a paper trail. Even if they attack, I usually try to check first if it's simply a misunderstanding (usually it is, unless you're dealing with complete assholes) and only then I start pursuing traceable ways.

Also, I don't know if it applies here, but here's a simple rule that helped me a lot. When criticizing something, never direct it to a person. Say, when a code isn't working, I don't say "he/she/they broke it". I say "the code is broken". Saves a lot of trouble in the long run since even the complete assholes feel obliged at times and don't give ass away when you fuck up . Plus it removes unneeded tension.

- Stas

Thou shalt not disfigure the soul.
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post #19 of 28 (permalink) Old 12-19-2006, 10:58 PM
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Throw it to their sister, and their mom too for good measure.
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post #20 of 28 (permalink) Old 12-19-2006, 11:01 PM
Please attend carefully..
 
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If it is a "person problem" and it may involve his/her economic livelihood, normally I speak with my manager in person (if he is in town), preferably in a room with closed doors but away from general traffic so that people don't suspect something is up. If he is out of town then it is a phone call.

"Stupidity is also a gift of God, but one mustn't misuse it." - JP2

"Life is just a place where we spend time between games" - former Philadelphia Flyers coach Fred Shero

"everyone's a nutjob, some just have more restraint than others" - EndlessRR
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post #21 of 28 (permalink) Old 12-19-2006, 11:16 PM
Ride Red, DO WORK SON!!
 
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In person & backed up by documentation and remove emotion when doing so!!!

Never email!! Always gets mis interrupted..

***Ashwin RIP Brotha you will be missed***




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Life's Journey Is Not To Arrive At The Grave Safely In A Well Preserved Body, But Rather To Skid In Sideways, Totally Worn Out, Shouting "HOLY SHIT... What A Ride!"

All you have to do is follow three simple rules. One, never under estimate your opponent (mentality). Expect the unexpected (could work out in your favor). Two, take it outside(or to a table). Never start anything inside the Bar unless it's absolutely necessary. And three, be nice.



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post #22 of 28 (permalink) Old 12-19-2006, 11:21 PM
Old Squid on a Blade
 
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Too vague.

All of the above are valid for different situations.

There is nothing firm, nothing balanced, nothing durable in all the universe. Nothing remains in its original state, each day, each hour, each moment, there is change. Change is the essence of life. Embrace change as you do life. To fight change is to live in the past.
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post #23 of 28 (permalink) Old 12-20-2006, 09:28 AM
B.O.B
 
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In person.

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No one says you have to get drunk everytime you drink.

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Isn't that like having sex and not finishing though?
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post #24 of 28 (permalink) Old 12-20-2006, 09:43 AM
BSB > WSBK > MotoGP
 
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There are too many different scenarios that this could apply to, some where a paper trail is desired, some not.

Jeff
NESBA #311
'02 GSXR600
'98
Smokin' Joe's F3
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post #25 of 28 (permalink) Old 12-29-2006, 10:52 AM
 
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Face to face
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post #26 of 28 (permalink) Old 12-29-2006, 10:53 AM
d0 work s0n!
 
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i post a new thread on CLSB about it. then i email them the link.

#910

"if i close my mind in fear, please pry it open. if my face becomes sincere beware.
when i start to come undone, stitch me together.
when you see me stretched remind me of what left this outlaw torn."
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post #27 of 28 (permalink) Old 01-03-2007, 03:17 PM
I wok!
 
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im with shadrach. i like paper trail to CYA.
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post #28 of 28 (permalink) Old 01-22-2007, 09:59 PM
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first face to face, then a followup with email
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