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post #1 of 9 (permalink) Old 06-29-2004, 02:53 PM Thread Starter
Evil Moderatrix
 
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Location: Think corn and pigs. Lots and lots of corn and pigs.
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Help Desk

I think this guy should have been promoted, not fired.

Needless to say, the Help Desk employee was fired; however, he is
currently suing the WordPerfect organization for "Termination without
Cause." This is the actual dialogue of a former WordPerfect Customer
Support employee. (Now I know why they record these conversations).

"Rich Hall computer assistance; may I help you?"

"Yes, well, I'm having trouble with WordPerfect."

"What sort of trouble?"

"Well, I was just typing along, and all of a sudden the words went
away."

"Went away?"

"They disappeared."

"Hmmm. So what does your screen look like now?"

"Nothing."

"Nothing?"

"It's a blank; it won't accept anything when I type."

"Are you still in WordPerfect, or did you get out?"

"How do I tell?"

"Can you see the C: prompt on the screen?"

"What's a sea-prompt?"

"Never mind, can you move your cursor around the screen?"

"There isn't any cursor: I told you, it won't accept anything I
type."

"Does your monitor have a power indicator?"

"What's a monitor?"

"It's the thing with the screen on it that looks like a TV. Does it
have a little light that tells you when it's on?"

"I don't know."

"Well, then look on the back of the monitor and find where the power
cord goes into it. Can you see that?"

"Yes, I think so."

"Great. Follow the cord to the plug, and tell me if it's plugged into
the wall."

"Yes, it is."

"When you were behind the monitor, did you notice that there were
two cables plugged into the back of it, not just one?"

"No."

"Well, there are. I need you to look back there again and find the
other cable."

"Okay, here it is."

"Follow it for me, and tell me if it's plugged securely into the back
of your computer."

"I can't reach."

"Uh huh. Well, can you see if it is?"

"No."

"Even if you maybe put your knee on something and lean way over?"

"Oh, it's not because I don't have the right angle it's because it's
dark."

"Dark?"

"Yes - the office light is off, and the only light I have is coming
in from the window."

"Well, turn on the office light then."

"I can't."

"No? Why not?"

"Because there's a power failure."

"A power...a power failure?.. Aha, Okay, we've got it licked now. Do
you still have the boxes and manuals and packing stuff your computer
came in?"

"Well, yes, I keep them in the closet."

"Good. Go get them, and unplug your system and pack it up just like
it was when you got it. Then take it back to the store you bought it
from."

"Really? Is it that bad?"

"Yes, I'm afraid it is."

"Well, all right then, I suppose. What do I tell them?"

"Tell them you're too damn stupid to own a computer!!!"

Kim
CCS AM #815 - the cute, fuzzy, yellow, spoiled-rotten half of Team Duc Tape!
I break stuff
Duck, duck, duck, GUZ!
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post #2 of 9 (permalink) Old 06-29-2004, 03:00 PM
bwa
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that can't be a real freakin' convo..
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post #3 of 9 (permalink) Old 06-29-2004, 03:01 PM
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I don't know the validity of that story... but I will tell you a true one that I experianced FIRST hand!!!

I used to work tech support for a large government agency. (actually one that has lots of crazys that shoot each other) But anyway... I got a call one day that this person had moved a computer and now it wouldn't turn on, and the monitor wouldn't turn on, it was just dead. Ok well, after verifying that everything was plugged in, I decided to walk down to the location of the problem. So, I go down there, and look at the computer. Sure enough, the computer was plugged in, and the monitor was plugged in, but nothing would turn on. Hmm... Well, after some further investegation, I thought, well, maybe this power strip is bad... Wait a minute, maybe the power strip isn't plugged into the wall... True everything was plugged in, but the power strip was PLUGGED INTO ITSELF!!!

<-------- Jeff


Hey baby! You ever been on the back of an expensive sportbike??


Property of Evil Monkey Racing
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post #4 of 9 (permalink) Old 06-29-2004, 03:02 PM
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Ive heard that before but still get a charge out of it !

Mike

When the tailgate drops..the bullshit stops
Hunt ethically - Hunt with a trained Retriever !
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post #5 of 9 (permalink) Old 06-29-2004, 03:27 PM
Please attend carefully..
 
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Location: Chicago (NW side) 60707
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This actually happened to me this year. I get an email from one of my users in Indiana stating that she is getting a leap year error. I look into it and find that the birthday is keyed in as 02/29/1939. Simple enough, I email her back stating that 1939 is not a leap year so 02/29/1939 is an invalid date.

OK, I get an email back stating that she changed the date to 03/01/1939 and the error went away, but then she changed it back to 02/29/1939 and the error came back!!!!

"Stupidity is also a gift of God, but one mustn't misuse it." - JP2

"Life is just a place where we spend time between games" - former Philadelphia Flyers coach Fred Shero

"everyone's a nutjob, some just have more restraint than others" - EndlessRR
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post #6 of 9 (permalink) Old 06-29-2004, 03:48 PM
SICK OF IT ALL
 
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I am going to show that to some of my IT guys in my building...

Wayne


Standing together
Side by side
Staying true to what’s inside
United as one, we fight

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post #7 of 9 (permalink) Old 06-30-2004, 10:19 AM
bwa
Boom
 
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Join Date: Apr 2003
Location: Kalispell, MT
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Location: Kalispell, MT
Sportbike: None :(
Years Riding: not long enough
How you found us: Crazeinc
           
ok, to his defense now, the electicity went out over here at work, but forgot that all the computers are on UPS systems. So the guy might've though that he's on one too.





than again, probably not
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post #8 of 9 (permalink) Old 06-30-2004, 05:49 PM
Asphalt tastes bad, kids.
 
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<----Jeff
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post #9 of 9 (permalink) Old 06-30-2004, 06:01 PM
Your friendly Crazy Canuk
 
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I don't find this far fetched at all.......have you seen the incredible driving skills in Chicagolalaland lately?

Sometimes goodbye is your second chance.
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