Death & Credit Cards - Chicagoland Sportbikes
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post #1 of 12 (permalink) Old 11-04-2005, 10:14 AM Thread Starter
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Death & Credit Cards

Go ahead and laugh out loud, I did!

Cancel your credit cards when you die (don't forget)...THIS IS SO FUNNY

Be sure and cancel your credit cards before you die. This is so priceless,
and so easy to see happening, customer service being what it is today. A
lady died this past January, and Citibank billed her for February and
March for their annual service charges on her credit card, and then added
late fees and interest on the monthly charge. The balance had been $0.00,
now is somewhere around $60.00. A family member placed a call to Citibank:

Family Member: "I am calling to tell you that she died in January."
Citibank: "The account was never closed and the late fees and
charges still apply."
Family Member: "Maybe, you should turn it over to collections."
Citibank: "Since it is two months past due, it already has been."
Family Member: So, what will they do when they find out she is
dead?"
Citibank: "Either report her account to the frauds division or
report her to the credit bureau, maybe both!"
Family Member: "Do you think God will be mad at her?"
Citibank: "Excuse me?"
Family Member: "Did you just get what I was telling you - the part
about her being dead?"
Citibank: "Sir, you'll have to speak to my supervisor."

Supervisor gets on the phone:

Family Member: "I'm calling to tell you, she died in January."
Citibank: "The account was never closed and the late fees and
charges still apply."
Family Member: "You mean you want to collect from her estate?"
Citibank: (Stammer) "Are you her lawyer?"
Family Member: "No, I'm her great nephew." (Lawyer info given)
Citibank: "Could you fax us a certificate of death?"
Family Member: "Sure." (fax number is given)

After they get the fax:

Citibank: "Our system just isn't set-up for death. I don't know what
more I can do to help."
Family Member: "Well, if you figure it out, great! If not, you could
just keep billing her. I don't think she will care."
Citibank: "Well, the late fees and charges do still apply."
Family Member: "Would you like her new billing address?"
Citibank: "That might help."
Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number
69."
Citibank: "Sir, that's a cemetery!"
Family Member: "What do you do with dead people on your planet?"


And for the research minded... http://www.snopes.com/business/bank/deadcard.asp

===========
Great Quote - One would think that the Secret Service was smart enough to get serviced secretly.

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Last edited by Wink; 11-04-2005 at 10:18 AM.
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post #2 of 12 (permalink) Old 11-04-2005, 10:17 AM
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post #3 of 12 (permalink) Old 11-04-2005, 10:50 AM
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gotta love customer service. "Our system cannot accept death"

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post #4 of 12 (permalink) Old 11-04-2005, 11:01 AM
Fear is the mind killer
 
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I bet they do this to people all the time too. All those clerks are like robots. They only read off a prompter and QandA screen. They might as well make it automated.

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Quote:
Originally Posted by Kegger View Post
"Ride it like you have 30 monthly remaining payments" should keep most people out of trouble.
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post #5 of 12 (permalink) Old 11-04-2005, 11:10 AM
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warning: possible thread hijacking...

"Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number
69."

Say, isn't Hwy 129, the location of the Deal's Gap DRAGON? If so, nothing like being buried in Nicky Hayden's plot!
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post #6 of 12 (permalink) Old 11-04-2005, 02:31 PM Thread Starter
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So look it up... LOL!!

Sounds like a great place to go.

(hi-jack away)

===========
Great Quote - One would think that the Secret Service was smart enough to get serviced secretly.

MotoVid hasbeen
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post #7 of 12 (permalink) Old 11-04-2005, 02:52 PM
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Thats priceless!!! ROFL

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post #8 of 12 (permalink) Old 11-04-2005, 02:58 PM
It's on the left.
 
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post #9 of 12 (permalink) Old 11-04-2005, 03:10 PM
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funny stuff.

Call Center workers are complete morons. They have a script in front of them and read off of it. If they do anything different from the script they get in trouble. But still most are unimaginative, empty headed, wastes of oxygen.

Here's a test. Next time you call a call center for help right off the bat introduce yourself. Then wait to see how many times they ask you your name.

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post #10 of 12 (permalink) Old 11-04-2005, 03:18 PM
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That was fucking priceless I gave to my wife who works for citibank.She was in tears and I'm steal laughing. I had same thing happen when my dad past away god bless soul.

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"Semper Fi''

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post #11 of 12 (permalink) Old 11-04-2005, 03:20 PM Thread Starter
Slow Old Guy.
 
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I usually interrupt the script and ask something ahead or behind of where they are... so much fun. Everything is getting htat bad though... heck, the kids at McDonald's don't even know how to figure out the proper change anymore... EVERYTHING is getting so automated that the skill level continues to decline.

===========
Great Quote - One would think that the Secret Service was smart enough to get serviced secretly.

MotoVid hasbeen
NESBA hasbeen

CCS neverbeen
WERA neverbeen
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post #12 of 12 (permalink) Old 11-04-2005, 03:25 PM
Fear is the mind killer
 
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Quote:
Originally Posted by Wink
Everything is getting htat bad though... heck, the kids at McDonald's don't even know how to figure out the proper change anymore... EVERYTHING is getting so automated that the skill level continues to decline.



This is true. They need to get that automatic change feeder that you see at some gas stations like Thorntons, that slides the change out of the side of the register. No literacy involved, just wave magic wand over item, grap money, let register distribute change. Computer goes down, store closes because employees can not add by hand .

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Quote:
Originally Posted by Kegger View Post
"Ride it like you have 30 monthly remaining payments" should keep most people out of trouble.
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