Not sure if anyone else is having these problems but here we go, perhaps Jimbo can shed some light on it for me if possible.
For the last 3 days my digital cable and Comcast internet has been down and intermittently up. Of course I called every time and got a credit but this is pissing me off now.
The symptoms are: My tv with no box and just the analog channels works fine. But my set with the digital box is horrible. It just displays a black screen with the blue bar on the bottom w/ time and channel and a big blue box that say it will be available shortly. There are a few channels that flash black and then 1 second of a pixilated pic. So 99% of the channels just have the black screen. My internet is totally shot. The modem just has 2 lights. The send receive and cable ones are off. Yes, did all the trouble shooting of unplugging everything and Comcast even reflashed things from their end.
When I called Comcast the 1st time they said there was a outage in my area, strange because as I said the tv without the box get the allowed channels fine so I know that the cable is making it to the house fine. She credits me for both services on the day and 4hrs later it's up but very unstable. The on demand is unwatchable since it breaks up every 4 secs.
Next day same thing but it was out for 6 hrs, both digital cable and internet, tv without box still fine. Last night I come home and the internet and digital came still out, same this morning. Called and still an outage. How can just the digital cable and internet be out but I can watch tv on the set that just has the cable running to it?? Why can't they fix the shit right the first time outside or where ever the problem is. Is this a problem caused by the sub zero temps? Really pissed because I pay over $128 per month for the services and I happen to watch too much tv and use the web equally as much. How am I suppose to get my bangbus fix with this interruption
But seriously this is really pissing me off now, I shouldn't have to wait till I get to work to check my emails and visit CLSB. Rant over.....