Symantec support has the worst hold music - Chicagoland Sportbikes
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post #1 of 7 (permalink) Old 08-28-2008, 04:12 PM Thread Starter
BSB > WSBK > MotoGP
 
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Join Date: May 2004
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Symantec support has the worst hold music

OMG, I can't take another minute of delayed electronic handclaps and synth bells.


Jeff
NESBA #311
'02 GSXR600
'98
Smokin' Joe's F3
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post #2 of 7 (permalink) Old 08-28-2008, 04:56 PM
 
Join Date: Feb 2005
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I used to think their stuff wasn't bad, but if you're working a late night, pray you get austrailia and not india or it's going to be even longer.
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post #3 of 7 (permalink) Old 08-28-2008, 06:41 PM Thread Starter
BSB > WSBK > MotoGP
 
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Join Date: May 2004
Location: South Loop & Cary
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Sportbike: '02 GSXR 600 / '98 CBRF3
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I hung up on them after 1h45m. Transfer 6 times and was told we had to purchase a support agreement just to get them to send us a hotfix for there broken software.

I can get Microsoft hotfixes for free in 10 minutes on the phone, or download the request. I hate Symantec's support and it's just as terrible as I remember. I'm so glad I don't have to call them more than once a decade.

Jeff
NESBA #311
'02 GSXR600
'98
Smokin' Joe's F3
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post #4 of 7 (permalink) Old 08-28-2008, 07:17 PM
 
Join Date: Feb 2005
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I've had good luck with backup exec and system recovery but I also haven't had to call them in almost a year. Guess I hope I won't have to in the future either.
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post #5 of 7 (permalink) Old 08-29-2008, 12:57 PM
The Sausage king
 
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Are you guys getting any complaints on SEP? Or are you using a different version? I've seen some PC slow to 386 levels.

Da Bears!
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post #6 of 7 (permalink) Old 08-29-2008, 02:52 PM Thread Starter
BSB > WSBK > MotoGP
 
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Join Date: May 2004
Location: South Loop & Cary
Posts: 11,948
Location: South Loop & Cary
Sportbike: '02 GSXR 600 / '98 CBRF3
Years Riding: Since '03
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One of my client's rolled SEP back off of all their Widnows servers due to tons of problems (crashing domain controllers, for one.)

Jeff
NESBA #311
'02 GSXR600
'98
Smokin' Joe's F3
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post #7 of 7 (permalink) Old 08-29-2008, 03:13 PM
The Sausage king
 
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There's alot of stuff on the web about SEP and slow computers. I ended up reformatting my PC because even after I uninstalled it, my login times were in the 15 min range on a good day. Symantec is supposed to be working on a patch.

Da Bears!
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