salesforce users - Chicagoland Sportbikes
Chicagoland Sportbikes
 
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post #1 of 4 (permalink) Old 10-30-2013, 05:18 PM Thread Starter
n00b
 
Join Date: May 2006
Location: Crystal Lake il
Posts: 772
Location: Crystal Lake il
Sportbike: Yamaha feejer and Suzuki vstrom
Years Riding: 5 years
How you found us: search engine
           
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Anybody use and setup salesforce? Going through a implmentation right now and could use some side consulting. Thanks,
Eric
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post #2 of 4 (permalink) Old 10-30-2013, 05:37 PM
Bug
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Join Date: Apr 2005
Location: Gold Coast
Posts: 32,746
Location: Gold Coast
Sportbike: Sportbike?
Years Riding: No F'in Idea
How you found us: 4 & 6
           
Set up? - No but use t every day for my job and know a few guys that work there too

Whats up?

"Life is not a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside, thoroughly used up, totally worn out, and loudly proclaiming WOW, what a RIDE !!"
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post #3 of 4 (permalink) Old 10-30-2013, 06:04 PM
Registered User
 
Join Date: Jun 2009
Location: Chicago
Posts: 779
Location: Chicago
Sportbike: 05 SV
Years Riding: ...
How you found us: ...
  
Use it on a daily basis but don't know much about setup
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post #4 of 4 (permalink) Old 10-31-2013, 01:55 PM
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Join Date: Sep 2004
Location: PF
Posts: 12,490
Location: PF
Sportbike: Slow
Years Riding: all of them
How you found us: a real person
           
We use it to log emails and log technical calls. It's kind of a pain in the ass but does allow upper management to see more of what goes on.

I use it to track service providers and installers on our equipment. If setup right it automatically creates a case and someone accountable for it.

We are also building a knowledge base within salesforce so we can start to get away from a lot of the "tribal knowledge" associated with troubleshooting equipment.

"I pity the poor people who don't ride motorcycles"
-Malcolm Smith, champion motorcycle racer

Nick
STT Staff
Midwest Division
www.sportbiketracktime.com

Last edited by Grasshopper; 10-31-2013 at 01:59 PM.
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