Comcast modem question? - Chicagoland Sportbikes
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post #1 of 19 (permalink) Old 05-23-2005, 03:38 PM Thread Starter
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Comcast modem question?

What's the proper sequence for resetting your modem for high speed internet?

I unplugged my cable over the weekend and now need to reset it properly.
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post #2 of 19 (permalink) Old 05-23-2005, 03:39 PM
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cable I assume? when I had cable they always told me to just unplug the power for 15 seconds and they plug back in. It will go through its tests and reconnection by itself

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post #3 of 19 (permalink) Old 05-23-2005, 03:42 PM Thread Starter
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Yes...cable.

Nawwww....that rarely works.

I've got the line running through the modem first, then a router/splitter thingy for the various rooms, then a wireless router for my laptop.
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post #4 of 19 (permalink) Old 05-23-2005, 03:42 PM
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btw....I didnt have comcast

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post #5 of 19 (permalink) Old 05-23-2005, 03:43 PM
 
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I usually just shut down the computer and unplug it (just to be sure), then unplug the modem, wait 60 seconds or so, then plug the modem in and boot the computer. I am not sure if that's what you're referring to, but if you call Comcast they can walk you through it.

Last edited by ComaTose; 05-23-2005 at 03:47 PM.
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post #6 of 19 (permalink) Old 05-23-2005, 03:44 PM
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turn everything off, either switch or unplug

then plug modem in... let it do its flashy thing for a couple min until u get 4 solid lights

plug router in... same thing let it do its flashies

then plug the wireless in

<-- Brian
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post #7 of 19 (permalink) Old 05-23-2005, 03:52 PM Thread Starter
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^^^^^
That sounds right....so keep the cable plugged in to the modem?
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post #8 of 19 (permalink) Old 05-23-2005, 03:54 PM
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yeah leave everything plugged in, just turn the power off

<-- Brian
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post #9 of 19 (permalink) Old 05-23-2005, 03:55 PM
 
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Ok, do you want to power cycle the modem because it is running bogged down or something? Or you want to wipe out the IP address and other info in it>?
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post #10 of 19 (permalink) Old 05-23-2005, 04:00 PM Thread Starter
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Huh? The cable got disconnected over the weekend and Im getting those damn white no service pages.
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post #11 of 19 (permalink) Old 05-23-2005, 04:33 PM
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You might not be getting an IP address from the modem/router.

Once everything is up and running, type "ipconfig" at the command prompt. I'll assume you should be getting an address in the 192.168.x.y range, (possibly 172.x.y.z or 10.x.y.z).

If the IP address of your adapter displays 169.254.x.y, then you aren't getting a DHCP lease from the router. If so, then call Comcast.

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post #12 of 19 (permalink) Old 05-23-2005, 04:42 PM
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I have the comcast modem and I've never had a problem with just switching the power off and then back on again. Even when I unplug the cable from my laptop and put it back in, it always works.
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post #13 of 19 (permalink) Old 05-23-2005, 04:55 PM
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Comcast uses different brand/model modems all the time. I've seen some real POS units, and some decent ones.

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post #14 of 19 (permalink) Old 05-23-2005, 05:02 PM Thread Starter
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They just replaced my very old RCA with a shiny new black Motorola unit.
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post #15 of 19 (permalink) Old 05-23-2005, 05:43 PM
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Quote:
Originally Posted by WatrSkii
yeah leave everything plugged in, just turn the power off
well holy hell...isnt that what I said??

Mike

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post #16 of 19 (permalink) Old 05-23-2005, 06:38 PM
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Once you reset everything. In the command promp (go to start run type in cmd then press enter) a black screen will appear. type in ip release ( this will release your ip)
then type ip renew (this will renew your ip) that sould work. If not call comcrap I mean comcast. just my .02
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post #17 of 19 (permalink) Old 05-23-2005, 07:09 PM
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Quote:
Originally Posted by Thunder
Once you reset everything. In the command promp (go to start run type in cmd then press enter) a black screen will appear. type in ip release ( this will release your ip)
then type ip renew (this will renew your ip) that sould work. If not call comcrap I mean comcast. just my .02

That should be "ipconfig /release" and then "ipconfig /renew" Just reboot your PC and everything will be fine. No need to do the ipconfig /release /renew if you just reboot after the modem and router are up.
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post #18 of 19 (permalink) Old 05-23-2005, 07:14 PM Thread Starter
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Everything is working just fine now....thanks all!
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post #19 of 19 (permalink) Old 05-24-2005, 12:47 AM
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yeah thats it lol
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