VoIP provider SunRocket suddenly closes!? - Chicagoland Sportbikes
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post #1 of 6 (permalink) Old 07-17-2007, 04:04 PM Thread Starter
Old Squid on a Blade
 
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VoIP provider SunRocket suddenly closes!?

Oh shoot, guess what I have at home. Did anyone else hear this?


http://news.yahoo.com/s/ap/20070717/...r2JHrSZQ4jtBAF

WASHINGTON - Internet phone service provider SunRocket, which had as many as 200,000 customers nationwide, has ceased operations without warning.

The move by SunRocket, which offered service via Voice over Internet Protocol, or VoIP, was first reported Monday on The New York Times' Web site.

It was confirmed by Martin Pinchinson, a spokesman for Sherwood Partners LLC of Palo Alto, Calif., who said in an e-mail to The Associated Press that the financial consulting company was handling SunRocket's liquidation.

A message left at SunRocket's Vienna, Va., headquarters was not immediately returned. The privately held company's Web site was still up Monday night. But SunRocket's customer service line offered callers a brief recording: "We are no longer taking customer service or sales calls. Goodbye."

SunRocket laid off almost 200 employees at its Springfield, Mo., call center Monday, The Springfield News-Leader reported.

The company also laid off what its chief marketing officer called "a significant number" of employees July 3, five days after the firings of two top executives, Chief Technology Officer Mark Fedor and Chief Information Officer Robert Kramer. The company's chief financial officer, David Samuels, resigned July 2.

Some people identifying themselves as SunRocket customers on Internet discussion boards were complaining about outages Monday, while others said their service was working. The company has been known to have periodic outages in the past.

SunRocket, which started in 1994, was one of the first companies to offer Internet phone technology, and reported about 200,000 customers as of April, second only to Vonage Holdings Corp. as a stand-alone VoIP provider.

There is nothing firm, nothing balanced, nothing durable in all the universe. Nothing remains in its original state, each day, each hour, each moment, there is change. Change is the essence of life. Embrace change as you do life. To fight change is to live in the past.
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post #2 of 6 (permalink) Old 07-18-2007, 01:38 AM
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there are alternatives to go to.

Vonage is offering former sunrocket users 2 free months if they switch over.

Nuvio has a similar $199/year deal

Packet8 has a “no startup cost” plan for SunRocket customers that offers equipment, start-up, shipping and one month of service at no cost with its $24.99/month unlimited calling plan.

VoicePulse uses a lot of the same carriers that SunRocket did so cutover to them should be fairly easy too.

G'luck Bruce
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post #3 of 6 (permalink) Old 07-18-2007, 01:40 AM
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13 years and only 200K customers?

Everyone Exaggerates

We're being taken for a ride... agaaaaaaain.....


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post #4 of 6 (permalink) Old 07-18-2007, 10:50 AM Thread Starter
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Thanks Ernie!

I may even park my brain, follow the rest of the sheep and flip over to Comcast triple play.

Arch, did you see that 200K put them right behind Vonage?

There is nothing firm, nothing balanced, nothing durable in all the universe. Nothing remains in its original state, each day, each hour, each moment, there is change. Change is the essence of life. Embrace change as you do life. To fight change is to live in the past.
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post #5 of 6 (permalink) Old 07-18-2007, 11:04 AM
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Quote:
Originally Posted by Blade Runner View Post
Thanks Ernie!

I may even park my brain, follow the rest of the sheep and flip over to Comcast triple play.

Arch, did you see that 200K put them right behind Vonage?
I don't care who they compare to...

Generating merely $2 million a month in topline revenue is pretty pathetic. People were surprised they folded?

Everyone Exaggerates

We're being taken for a ride... agaaaaaaain.....


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post #6 of 6 (permalink) Old 07-18-2007, 12:12 PM
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Vonage is going to shit too, IPO of $17 a share, 3 days later, $5 a share... they're not doing so hot.

Brian
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